Frequently Asked Questions

Everything you need to know about your Skincarisma shopping experience

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout process.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary depending on the destination but generally range from 7-14 business days.

What is your return policy?

We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund.

How can I track my shipment?

Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's progress.

Are your products authentic and quality-checked?

Absolutely. At Skincarisma, we source directly from authorized distributors and brands to ensure that every product you receive is 100% authentic and meets our high quality standards.

Can I change or cancel my order after it has been placed?

We process orders quickly, but if you contact our customer support team within 1 hour of placement, we will do our best to accommodate any changes or cancellations.